Their COVID terms and conditions at the time allowed for a full refund. Album Review: The debut from the supergroup LSD — hitmakers Labrinth, Diplo and Sia — is actually as great as the sum of its parts. SIA@Home Review – A Taste Of Singapore Airlines At Home. I had to cancel a flight from the UK to Singapore (return) with Singapore Airlines, as the government their were placing a two week quarantine period on visitors to the island at this time, and we were only planning to stay a few days. Airline industry is very vulnerable to global crisis. Salaries posted anonymously by Singapore Airlines employees. I read reviews before I placed my order, however I have come to the conclusion these reviews were probably written by Shestar staff or family members. I am very disappointed with Singapore Airlines (SQ) which claims to be the World’s Best Airline. This trip is planned for our daughters first delivery . Carrier let me down on expected delivery date but I contacted SIA and they sorted this on my behalf. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Do not fly Singapore unless you absolutely have to!!!! This was not the case. The food was tasty and well presented. Very poor customer service and communication. 27 What are provocative questions during a cadet pilot … We booked our ticket in September 24 th (when it opened for March travel). All rights reserved. Singapore airlines gives you a 20 dollar voucher but I found nothing worth buying. Copyright © 2008–2020, Glassdoor, Inc. 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I say this not only because I love flying (being a pilot was a childhood ambition) but also because I hate the daily 9- to-5 grind and know full well the employment alternatives available to me. On to the preparation on how I got in. Share. Our date of travel was March 21st. If a First-Class passenger is treated this way, I wonder how the business class and economy passengers are treated.Summary 1) March 23, 2020: SQ emailed me that my flight was cancelled due to Covid-19 situation.2) April 5: I wrote back "I would like to get a refund for my ticket. Customer service was very knowledgeable about the whole refund process. The crew were very friendly and accommodating. It was something like the minimum salary for the captains flying a380 will be 800USD more than for the captains on the Boeing 747-400. Singapore Airlines (SIA) is letting go of all its cadet pilots and cabin crew trainees, although about half will get to complete their training first. Customer service has been none existent and eventually we moved them to next year only for Singapore to “cancel” them. Learn how to enable cookies. Free interview details posted anonymously by Singapore Airlines interview candidates. But Singapore Airlines wants to change that for its pilots -- and it's leveraging Apple's iPad to do so to make the "pilot duty process" easier for its frequent flyers. One of the best airlines for me, compared to our local airlines (PAL and Cebu Pacific). Okay, enough about the gloomy stuff. Paid the high price and full fare for the First-Class ticket and was refunded only 29% of the full fare without giving the passenger a chance to confirm/consent to the refund amount. Reply. Absolutely disgraceful business in these challenging times. Speaking with AirlineRatings.com Mr. Lee said Singapore Airlines, has shareholder approval to raise over S$15 billion in equity, cash, and facilities and is well-positioned to ride out the pandemic as it prepares for the return of mass travel with the A380 … We had no other choice . They have been incredibly unhelpful with our flights to Australia. They then tried to charge us for cancelling as we couldn’t afford the extra money. Singapore Airlines is known around the world for its great service, so this seems like a pretty smart way for the airline to generate revenue. I am so disappointed in the business practices of this airline. Around March 10th we were panicked by the world news of Covid and flights are going to be cancelled . Flawless service Flawless service. 25 A successful SIA Cadet Pilot sharing his experiences. “Very poor customer service and communication”, One of the easiest refunds during COVID 19, Cancellation fee takes most of the cost of the ticket. Unfortunately we had to cancel our flights to Melbourne in October 2020 due to the numerous Covid-19 restrictions in place in Australia. A free inside look at Singapore Airlines salary trends based on 761 salaries wages for 168 jobs at Singapore Airlines. Over a week later, no email and now you can’t call them you have to fill in a refund form.. surely this is bordering on fraud and deception?! Instructions were clear (they refunded month by month). Some airlines could learn from them. Autism rights activists are now asking Sia to cancel the release of her “Music” movie. 8 Questions You Should Absolutely Ask An Interviewer. My staff and family have travelled constantly with Singapore Airlines in the past (spending around $25k quarterly) and never had a problem until now. Our date of travel was March 21st. Brilliant service. Prices listed are in Singapore Dollars (SGD). The platform itself is still in the development stage somewhat i feel. So we opted for refund .first they mailed us they will give refund of the unused portion of our ticket .So when we applied for the refund they will pay only the half of the money. Singapore Airlines: SQ Pilots and cabin crew deserve a shoutout - See 25,079 traveler reviews, 8,485 candid photos, and great deals for Singapore Airlines, at Tripadvisor. I remain over £700 out of pocket.British Airways and Qantas performed much more honourably. Singapore airlines and changi make you feel like a commodity for the city state, than a valued guest or tourist. Within a week from the cancellation, we had the full amount refunded to our bankaccount.Fantastic service in the middel of the corona crises. Couldn't ask for better service. The Airline charged a £950 cancellation fee for a flight that cost £1,203. 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