We were very pleased with our stay. It's brand new, that says it all. Thank you for sharing your experience, we appreciate the feedback we get from our guest and so glad you enjoyed your stay with us. Noteworthy is the staff - what wonderful young folks they were. Programme de fidélité Best Western Rewards. Bondaw, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We are very happy to learn that your stay was so peaceful, and we hope to see you again. Large televisions and good internet. That was the bonus for me. ViaMichelin vous propose de réserver votre séjour dans l'établissement The Grand Castle Luxury Apartments - Grandville à partir de 86 EUR par nuit. Make It A Great Day. Thank you for sharing with us how much you enjoyed your experience. Breakfast is average ... nothing to write home about and if it doesn't strike your fancy there are a couple places right down the road to have a good breakfast. Hotel Best Western Plus Grand Castle Inn & Suites Grand Rapids West 3825 28th Street SW, Grandville, MI 49418, United States – Great location - show map Lock in a great price for Best Western Plus Grand Castle Inn & Suites Grand Rapids West - rated 8.7 by recent guests. Nerissa M, Guest Relations Manager at Best Western Plus Grand Castle Inn & Suites, responded to this review Dear Vanessa, Thank you so much for your kind remarks to our breakfast, leisure facilities and staff hospitality. We hope you will be back to see us again soon! The staff was friendly and the pool area was very clean and nice. That being said, we will consider this property in the future as we attend many concerts at Van Andel over the course of a year. Joanne B, General Manager at Best Western Plus Grand Castle Inn & Suites, responded to this review Dear gonzo035, We appreciate you taking the time to write us a review. 6 yr. old. We stayed at this hotel for three nights during a recent visit in the Grand Rapids area. We are so glad you enjoyed your stay with us and look forward to seeing you again the next time you are in town. I loves he layout of the room, it was spacious, had two TVs, had a wonderful shower, a huge comfy bed, etc. Share ; Tweet; Pin; The dark corridors and eerie rooms around every corner, hurting your neck from checking each new scene as you pass. We do hope you will be back to see us again soon! The place is sparkling clean.The rooms are veary high end. Very very nice hotel. The rooms were spacious. We would definitely recommend this hotel. However, the manager had it cleaned for us immediately. We apologize that the hot tub was being updated during your stay. It is probably the weirdest door I have ever come across for a toilet! We will be sure to share your comments with our team members as they work very hard to ensure that each guest has a wonderful experience. It means a lot to us that you've allowed us to be such an important part of your family vacation and we thank you for sharing your five star experience! She said she would speak to the Owner about how to accommodate us. The Grand Castle Luxury Apartments - Grandville - 10 photos, 1 avis d'utilisateurs. Next time we go we will take advantage of the pool as well. Rooms were very clean and comfortable. I did not care for the sliding barn door for the bathroom. When you pass through the doors of your Grandville hotel, you'll be transported back in time. We are very happy to learn that your stay was so peaceful, and we hope to see you again soon! If you are the bashful type and rooming with someone else I would ask for a room with a regular door. Super polite and accommodating. Just what I wanted. It was easy to get to and had a lot around it for fun. The pool was a bit chilly as well. 3825 28th Street SW, 49418-1316, Grandville, United States - See on a map. We hope to impress you again during your next visit and we thank you for sharing your experience. I will be staying here when coming to Grand Rapids going forward, Hotelmanagergr, Manager at Best Western Plus Grand Castle Inn & Suites, responded to this review Thank you for your online review and choosing to stay with us. Special offer. Make It A Great Day. Nerissa M, Guest Relations Manager at Best Western Plus Grand Castle Inn & Suites, responded to this review Dear travellingchacha, Thank you so much for your great feedback to our breakfast and staff hospitality. We will reach out to staff to ensure the ammenities are working such as the showers and the pool. I was not happy to say the least. Recently renovated/built. Our customers have been telling us how nice they are. Again we thank you for the suggestions and we look forward to serving you again soon Duane Zuber Best Western Plus Grand Castle Inn and Suites, This is a beautiful hotel just outside of downtown Grand Rapids. Nice pool and work out area. We will be adding that very soon. The suite was stylish, clean and smelled good. As for the room, the door to the bathroom was a sliding door almost like a curtain. Nerissa M, Guest Relations Manager at Best Western Plus Grand Castle Inn & Suites, responded to this review Dear Excursion52333486846, Thank you very much for your kind and flattering review. The breakfast was great as well. As well he recognized my Best western Rewards status. Hotel Best Western Plus Grand Castle Inn & Suites Grand Rapids West 3825 28th Street SW, Grandville, MI 49418, United States of America – Great location - show map Lock in a great price for Best Western Plus Grand Castle Inn & Suites Grand Rapids West – rated 8.7 by recent guests! It was a beautiful hotel but poorly ran. All units here are air-conditioned and feature a flat-screen TV, a living room, a well-equipped kitchen with a dining area, and a private bathroom with shower and a hairdryer. Thanks for rewarding our staff efforts in providing the best service to our guests. Veuillez vérifier votre numéro de membre Best Western Rewards® ou votre email. Best Western Grandville was very clean and great place to stay. Hotelmanagergr, Manager at Best Western Plus Grand Castle Inn & Suites, responded to this review Thank you for your online review and yes we love suggestions. Nerissa M, Guest Relations Manager at Best Western Plus Grand Castle Inn & Suites, responded to this review Hi JohnEarl127, Wow! We hope you can consider us again after the experience you had in us. The have a sliding door for the restroom similar to the ones you find for walk in closets. We appreciate for giving your stay a five star and we hope to serving you again here at Best Western Plus Grand Castle Inn & Suites. Joanne B, General Manager at Best Western Plus Grand Castle Inn & Suites, responded to this review Dear LadyJB44 Thank you for taking the time to write us a review. Like you we love the stand up showers and the huge rooms. Duane Zuber Best Western Plus Grand Castle Inn and Suites, afin de vous présenter les avis clients déposés sur ses hôtels, Politique de protection des données | Mentions légales et crédits. I'll be there again next time I'm in the area! Other than that, everything was good. The staff were friendly and Knowledgeable! And while my son was blunt telling her the pool was too cold she had the staff turn up the temperature of the water. Management may want to have a "Nearby Ammenities" reference sheet for new staff & guests. The #1 Best Value of 9 places to stay in Grandville. I said my wife cleaned up the water on the floor so why change rooms at 7 pm!! They were not prepared to host an event of this magnitude. I would 100% recommend this hotel and I would definitely stay there again! Venez découvrir et profiter de notre hôtel à côté des principaux sites touristiques. Staff was very friendly. The room was very clean and looked renovated very recently. Vous allez recevoir d'ici quelques minutes votre mot de passe par email à l'adresse associée à votre compte. Lots of different choices for breakfast to satisfy picky eaters. Thank you for sharing with us how much you enjoyed your experience. The pool was really nice as well. Skip Navigation. Make It A Great Day! Overall an average experience but small ways to improve and make it great. Dear travellingchacha, Thank you so much for your great feedback to our breakfast and staff hospitality. Membre Best Western Rewards® ? jackiewmaynard Thank you for your kind comments regarding our high standards of cleanliness and were able to provide you a comfortable experience. We have contacted the website that you made your reservation through and have asked them to remove that requirement on reservations made for our property as we completely agree with you. From Van Andel Arena and 6.4 MI ( 10.1 km ) from Van Andel Arena and MI... 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