They are passionate about what they do. Want to be productive and effective in the workplace environment? Emotional intelligence, sometimes referred to as EQ ("emotional quotient"), refers to a person's ability to recognize, understand, manage, and reason with emotions. And, while we all have emotional intelligence, many of us have some skill areas that can be enhanced, leading to even greater success. The following outlines a set of five emotional intelligence competencies that have proven to contribute more to workplace achievement than technical skills, cognitive ability, and standard personality traits combined. Self-awareness involves being aware of different aspects of yourself, including your emotions and feelings. To boost your social skills: Emotionally intelligent people are good at stepping into another person's shoes and understanding how they feel. Listen, reflect, and respond to constructive criticism, Play the role of the victim or avoid taking responsibility for errors, Have passive or aggressive communication styles, Are overly critical of others or dismiss others' opinions. Struggling With Remote Work? It is a critical ability when it comes to interpersonal communication—and a hot topic not only in psychology, but in the business world. Emotional intelligence is directly linked with relationships, and relationships play an essential role in the success of every business. Learn the best ways to manage stress and negativity in your life. It’s a Fundamental Aspect of Leadership. It is also a skill that researchers believe can be improved with training and practice. It also affects overall performance on the job. We will notify you by email when your friend (or friends) sign up for FlexJobs and you will get a free month. This ability also involves using this emotional understanding to make decisions, solve problems, and communicate with others. Get new job postings, the latest job search tips, trends, news, and exclusive promotions! Your most precious commodity, though, will undoubtedly be your people, and how you manage them can make or break both your success … This module, Emotional Intelligence and Success in the Workplace, acts as a reinforcement to what they have learned thus far, drilling down to a few key strategies to improve their overall emotional intelligence and their impact on the organization’s success. Studies have shown that employees with higher scores on measures of EQ also tend to be rated higher on measures of interpersonal functioning, leadership abilities, and stress management. Verywell Mind uses only high-quality sources, including peer-reviewed studies, to support the facts within our articles. Studies have found that employees with high emotional intelligence tend to be much more self-aware. This area explores how cognitive processes and emotions interact and influence the ways that people think. One of the first steps toward utilizing emotional intelligence skills in the workplace is to practice recognizing your own emotions. In the workplace, empathy allows you to understand the different dynamics between colleagues and supervisors. Rather than seeking external rewards, they want to do things because they find them fulfilling and they are passionate about what they do. Emotional intelligence is the essence of all these skills and qualities and, as a result, its bearing on even the minutest of workplace interactions cannot be overstated. ~EQI.org. Employees with high emotional intelligence develop a flexibility in handling change. 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